Systems Engineer

Company: Atlas Technica LLC
Location: San Francisco
Posted on: February 1, 2025

Job Description:

Position Name: Systems EngineerReports to: Client Technology ManagerLocation/Type: San Francisco Bay Area, CAType: Full-Time Hourly, Non-ExemptAtlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!We are seeking a Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.Responsibilities:

• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control proceduresRequirements:
  • 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
  • Support of Sophos or similar products for endpoint threat management
  • Basic understanding of virtualization platforms such as VMware or Hyper-V
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
  • Experience working in an MSP environment
  • The candidate must be able to complete all physical requirements of the job, which include but are not limited to the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.Desirable Qualities:
    • Financial industry experience, including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
    • Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
    • Exposure to/ability to support workloads in Azure or AWS
    • Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
    • Experience with and ability to support Citrix XenApp or similar products
    • Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
    • Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
    • More than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServerAtlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Keywords: Atlas Technica LLC, Pittsburg , Systems Engineer, Other , San Francisco, California