Executive Resolution Specialist ACA Licensed

Company: VirtualVocations
Location: Modesto
Posted on: October 29, 2024

Job Description:

A company is looking for an Executive Resolution Specialist to handle customer escalations and inquiries.
Key Responsibilities

Manage executive escalations and resolve customer concerns across multiple channels
Track escalation data and propose settlement agreements as necessary
Communicate effectively with internal and external stakeholders regarding ongoing issues

Required Qualifications

Associate's Degree in Business, Marketing, or equivalent experience
2+ years of experience in business analysis, research, or related fields
2+ years of experience in business writing or consumer relations
Experience in customer escalation management
ACA (Accredited Claims Adjuster's) license must be acquired and maintained

Keywords: VirtualVocations, Pittsburg , Executive Resolution Specialist ACA Licensed, Other , Modesto, California

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