TRANSIT VILLAGE FAMILY MEDICINE MEDICAL ASSISTANT I/II
Company: La Clinica de La Raza
Location: Oakland
Posted on: October 26, 2024
Job Description:
Who we are: La Clinica de La Raza is a Non-profit,
community-based health center established in 1971 to address health
barriers and create better lives for the underserved. We have
proudly grown into 35 sites across Alameda, Contra Costa, and
Solano County. To learn more about our history, click here: Our
History - La Clinica or visit our website at www.laclinica.org.
Job Summary:
We are looking for Medical Assistants who are inspired to deliver a
great experience to our patients and who want to play an important
role in patient-centered care by performing at the top of their
scope of practice. At La Cl--nica, you will be challenged to be
exceptionally accurate, observant and an efficient task-master
while at the same time providing a human touch and excellent
overall patient experience. Many people excel at one of these
areas, but it takes someone with a special combination of skills
and character to do both. To be successful, you need to enjoy
interacting with all kinds of different people, to feel energized
by a fast-paced clinic environment and remain cool under pressure
even when serving a person who is upset, disrespectful or
impatient. You should have a successful history of being
responsible, reliable, and capable of solving problems while being
friendly and helpful in looking for ways to support other care team
members.
Major Areas of Responsibility, include but are not limited to:
Duties/Responsibilities:
Patient Care
- Prepare treatment rooms and set up medical laboratory
equipment.
- Verify purpose of visit with the patient and record medical
history in the Electronic Health Record system (EHR).
- Ability to maintain strict confidentiality regarding patient
information.
- Administer health questionnaires.
- Prepare patients for examination by performing preliminary
physical tests and taking vital signs.
- Effectively communicate requests from patients to provider or
care team members.
- Perform routine medical tasks and procedures, including vision
tests, urine dipstick tests, pregnancy tests, basic hearing tests,
blood glucose testing, site of care hemoglobin A1C testing, sputum
collections, oral HIV tests, and non-invasive specimen
collection.
- Collect finger stick blood specimens and assist in the
collection of tissue or other laboratory specimens: log the
specimens and prepare them for testing.
- Conduct specialized procedures under the direction of a
clinician such as nebulizer treatments, spirometry, suture removal
and wound care.
- Coordinate patient flow to maximize patient access and
service.
- Clean and sterilize instruments and dispose of contaminated
supplies.
- Explain and/or translate treatment procedures, medications,
diets, or providers' instructions to patients.
- Schedule follow-up appointments or recall appointments after
visit.
- Help providers examine and treat patients.
- Prepare and administer medications and injections as directed
by a provider.
- Provide prescription information to pharmacies, as directed by
a provider.
- Actively participate in panel management and population health
practices and software tools.
- Complete and review information at end of patient visit.
- Administer immunizations, document in EHR, and other electronic
tracking systems.
- Ensure that all logs, forms, records, and charts are complete,
thorough, and accurate.
- Provide patient education and follow-up care instructions as
instructed by provider. Commitment to Quality
- Demonstrate a commitment to excellent patient experience and
quality outcomes in equal measure.
- Communicate and work effectively with providers and other
members of the care team to best serve patients.
- Contribute to a welcoming clinical space and healthy work
environment through proactive relationship building, direct
communication and sound judgment.
- Engaged participation in huddles, staff meetings, team building
activities and assigned development opportunities.
- Continue your professional development through participation in
educational opportunities.
- Adherence to La Cl--nica all ethical and professional
standards, including La Cl--nica's policies and procedures. General
Office Duties
- Perform general office duties, such as scheduling appointments
for patients, answering telephones, recording medical updates from
the provider, or completing insurance forms.
- Screen and monitor EHR requests, completing or routing as
assigned.
- Greet and log in patients arriving at office or clinic in the
appropriate electronic system.
- Contact medical facilities or departments to schedule patients
for tests or appointments.
- Inventory stock, order, and verify receipt of medical, lab, or
office supplies or equipment.
- Keeps equipment operating by following operating instructions;
troubleshooting breakdowns; maintaining supplies; performing
preventive maintenance; calling for repairs.
- Enter key medical record information or perform other required
record keeping duties required. Minimum Job Requirements:
Knowledge, Skills, and Abilities:
- Basic medical assisting practices and skills and the various
types of equipment used.
- Modern medical terminology, chronic health conditions, and
health education related to the service area.
- Working with modern computer applications and electronic health
records.
- Administration of skin tests and medication by injection.
- Methods of safely lifting and moving patients, equipment, and
supplies.
- Cleaning and sterilization techniques for medical equipment,
examining rooms and patients areas.
- Bilingual proficiency in Spanish or (Specify Language).
- Demonstrate flexibility and ability to accept changes
gracefully.
- Able to work professionally and collaboratively in team-based
care delivery.
- Comfort with direct patient contact and solid interpersonal
skills for patient education and coaching.
- Ability to work across cultures and demonstrate support of
diversity, equity and inclusion.
- Use clear and efficient written and verbal communication skills
using the English language.
- Complete and maintain accurate and concise patient
records.
- Ability to participate with other staff on Saturday and evening
rotation. Education and Experience:
- High School diploma or equivalent required.
- MA-I: There are 3 ways you can qualify for an MA I position
- Completion of an accredited MA Training program OR
- Must hold a current BLS (Basic Life Support) Certificate. You
will have 30-day grace period to obtain your certificate from the
date of hire.
- One year of hospital/clinic/medical office experience and
completion of on-the-job training with documented sign off on all
competencies within 90 days of hire OR
- Completion of on-the-job training with documented sign off on
all competencies within 90 days of hire
- MA-II: Certification from American Association of Medical
Assistants (AAMA), American Medical Technologists (AMT), California
Certifying Board of Medical Assistants (CCMA) or the Nationally
Registered Certified Medical Assistant (NRCMA) and other board
approved medical assistant certifying organizations.
- Must hold a current BLS (Basic Life Support) Certificate. You
will have 30-day grace period to obtain your certificate from the
date of hire.
- Preferred Phlebotomy Certification.
- Health clearances and immunization records required of all
healthcare professionals.
- Bilingual English/Spanish (or other languages) as required to
meet the needs of the patient population. Physical Requirements:
- Remaining in a stationary position, often standing, or sitting
for prolonged periods
- Bending/lifting, pushing/pulling, adjusting, or moving objects
weighing up to 15 pounds in all directions and occasionally
more.
- Repeating motions that may include the neck, wrists, hands
and/or fingers.
- Upper extremity demands: Reaching above shoulder and/or below
waist.
Keywords: La Clinica de La Raza, Pittsburg , TRANSIT VILLAGE FAMILY MEDICINE MEDICAL ASSISTANT I/II, Healthcare , Oakland, California
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